Strategy
The QAIHC Member Support Program is aimed at providing practical and technical support to QAIHC Member Organisations in a range of key areas of organisational development, governance and health service provision. The QAIHC Member Support Program operates on the following platforms:
• Assisting the Community Controlled Health Sector increase, develop and expand;
• Assisting the Community Controlled Health Sector to plan, design, manage and deliver primary health care services at local and regional level;
• Enhancing the organisational development capacity of the Community Controlled Health Sector to provide high quality primary health care;
• Enhancing and enabling quality improvement within the Sector to guide investment in human resource management, information technology and primary health care; and
• Enhancing the Community Controlled Health Sector capacity to engage in health system reform at the local and regional level
Specific support includes:
Budget & Finance
• Annual budget preparation
• Review of current chart of accounts, cost codes, and posting procedures
• Re-development/improvements to financial management information & reporting system for CEO and Governing Committee
• Enhancements to finance and budgeting policies and procedures
• Quality control via remote monitoring of accounts
• Skill training for finance officer, accounts clerks
• Coordinate topic-specific finance workshops
• Advice on jobs policies and wages policies
• Risk and financial management, including compliance for OE&A and DoFA
Organisational Performance
• Enhance Corporate Policies and procedures
• Development of clinical practice guidelines
• Develop of staff code of conduct
• Develop and install performance appraisal systems
• Introduce standard PD’s, contracts
Development & Implementation of service delivery structure processes
• Clinical Direction – Recruitment & retention strategies
Identify and develop programs to enhance service delivery to clients
• Staff Training – Training/development opportunities for existing staff
Staff and board training
Program Delivery
• Analyse and determine existing resources
Managing External Relationships and Governance
• Improved Governance –
Develop SDRF Strategic & Business Plans
Develop/enhance Code of Conduct for Governing Committee
Coordinate training for Governing Committee Members
Building relationships with other AMS’s
Reviewing and development of MOU’s
• Identify and develop working relationships
• Managing external relationship management strategies
Facilitate new endeavours to access new sources for improved outcomes
• Assistance from QAIHC to negotiate funding proposals to enable AMS’s to sustain an effective and efficient health service
Community Engagement Strategy
• Organisation/governance structures
• Service Model
• Community Consultation
• Community Engagement